Compare Hyperoptic broadband
In this guide
- What is Hyperoptic broadband?
- Our latest Hyperoptic broadband deals
- Why choose Hyperoptic?
- What does Hyperoptic offer?
- Why do I need ultrafast broadband?
- Frequently asked questions
What is Hyperoptic broadband?
Hyperoptic broadband offers the fastest download and upload speeds in the UK, with speeds up to 1Gbps (1000Mbps). However, it’s currently only available to a very small percentage of UK households.
Hyperoptic installed its first 1 gigbit service in Wandsworth, London, in 2011, and since then the provider has gradually been rolling out its service to other cities across the UK. Take a look at our Hyperoptic broadband review to find out more about the service.
Our latest Hyperoptic broadband deals
- Hyperoptic 30Mb Fibre Broadband Only
- Hyperoptic 30Mb Fibre Broadband Only
- Hyperoptic 30Mb Broadband + Calls
Compare all Hyperoptic broadband
Why choose Hyperoptic?
- Gigabit broadband – This is sometimes called ‘ultrafast’ broadband, but since that term describes any connection over 300Mbps, ‘gigabit’ is more apt. A gigabit is 1,000Mbps, or 1Gbps. This is the top speed advertised by Hyperoptic, though Hyperoptic states users should expect an average speed of 900Mbps. Take a look at our guide to gigabit broadband for more information.
- Symmetrical connection – All broadband providers except Hyperoptic offer upload speeds that are in some cases a mere fraction of their advertised upload speeds. Not so with Hyperoptic, which offers identical upload and download speeds. This can be very useful for cloud computing, hosting a server and many small business applications.
- Annual contracts or rolling monthly contracts – There are a number of providers that offer this, but unlike other providers, Hyperoptic offers its 30-day contracts at the same price as its yearly ones. However, you will pay a small up-front cost for 30-day contracts on two out of three of its packages.
- No landline necessary – If you’re lucky enough to live somewhere you can get Hyperoptic broadband, you can choose to have the broadband package without a landline (unlike most other providers).
- Excellent customer service reputation – Hyperoptic has the highest customer rating on Trustpilot of any popular provider in the UK.
- 24/7 customer support – You’ll get tech support at any time of day throughout the week.
What does Hyperoptic offer?
Beyond its unusual ultrafast offerings and extremely small availability footprint, Hyperoptic isn’t all that unusual in what it actually offers, although you won’t find any bundles with things like subscription TV services or mobile SIMs.
- Superfast broadband – Both of Hyperoptic’s ‘slower’ packages fit the description of ‘superfast’ – faster than 30Mbps, but slower than 300Mbps. Those packages clock in at 50Mbps and 150Mbps.
- Gigabit (ultrafast) broadband – Ultrafast is defined as broadband with speeds of over 300Mbps. Hyperoptic broadband advertises speeds of 1Gbps (1,000Mbps), although this averages at around 900Mbps – which is still ludicrously quick.
- Home phone – You can choose to include a landline with your package, but you also have the option to opt out of this and pay a lower monthly bill.
Why do I need ultrafast broadband?
A lot of people are going to plump for the Hyperoptic broadband 1Gbps package if they can get it, but just how fast is that, and do you really need it? Below is a look at what you can do with 1,000Mbps – and you might also want to take a look at our guide to choosing the broadband speed that’s right for you .
- Download huge games in no time –A typical Xbox game of 50GB in size can be downloaded in 6 minutes and 40 seconds.
- Broadcast a stream at high resolutions – If you stream on Twitch or YouTube, Hyperoptic’s symmetrical speeds mean you can do so in 4K with a barely perceptible impact on your connection.
- Stream 4K content to multiple screens – Streaming content like movies and TV series in 4K resolution (UHD) can take up to 50Mbps per TV. With 1000Mbps at your disposal, you could stream at this quality on 20 screens at once.
Frequently asked questions
What is Hyperoptic broadband?
Hyperoptic is a pure fibre (FTTP) broadband provider available to only a tiny fraction of homes and businesses around the UK. Since it runs its own network, and said network is 100% fibre, it offers speeds up to 1Gbps (1,000Mbps) – far in excess of its competitors.
Who owns Hyperoptic broadband?
On October 14, 2019, it was announced that investment firm KKR had bought a majority stake in Hyperoptic from funds managed by Newlight Partners LP and Mubadala Investment Company.
Is Hyperoptic the UK's fastest broadband?
There are other even smaller providers which offer speeds similar to Hyperoptic, but it's even less likely you'll be able to get it. If you're large business owner, a leased line may provide faster speeds, but otherwise, no. No one is really faster than Hyperoptic.
What is gigabit broadband from Hyperoptic?
Gigabit broadband is broadband of 1,000Mbps or thereabouts. To put that into some sort of perspective, the fastest widely available speed offered by BT Broadband is 67Mbps on average.